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Slots

Last updated

17 May 2024

With slots, you can plan when and where to take deliveries, receive more orders, and increase your earnings.

What are slots?

Slots allow you to choose where and when you want to take deliveries. During your slot time, all senders and recipients will be located in your selected area.

You can sign up for multiple slots in one day.

Benefits of slots

  • More orders means higher earnings.

  • You will only make deliveries in a specified area of the city.

  • You can book slots in advance and know that you will receive orders in your chosen area.

How to sign up for slots

1. Open the Yandex Pro app and press the "Slot schedule" button on the main screen.
1. Open the Yandex Pro app and press the "Slot schedule" button on the main screen.
2. Select a day. You can choose any day, then book one or several slots.
2. Select a day. You can choose any day, then book one or several slots.
3. Select your preferred area.
3. Select your preferred area.
4. Select your preferred time. Available slots are displayed with a yellow circle and the times. Booked slots are shown with a gray circle and a padlock symbol.
4. Select your preferred time. Available slots are displayed with a yellow circle and the times. Booked slots are shown with a gray circle and a padlock symbol.
5. Make sure you meet the slot requirements. Some slots are only available to delivery persons with insulated bags or a bike, for example.
5. Make sure you meet the slot requirements. Some slots are only available to delivery persons with insulated bags or a bike, for example.
6. If you meet the slot conditions, press "Add slot".
6. If you meet the slot conditions, press "Add slot".

How to cancel slots

Go to the slot schedule and click on the added slot. At the bottom of the order card, you will see a button to cancel your order.

If you can’t work during your slot, make sure to cancel it ahead of time. This will give other delivery persons the chance to book the slot.

If you book slots but regularly fail to show up for them, cancel less than 24 hours in advance, or leave slots early, your access to slots may be limited.

How to deliver orders during your slot

1. Check the requirements and make sure you are in the specified area 5 minutes before the start of the slot.

Read the slot requirements in advance to ensure that you still meet all of the conditions. The service may ask you to complete a photo check of your insulated bag, for example. If you fail to do this, you won’t be able to start your slot.

Once your time begins, you will be given a certain amount of time to start the slot. If you run out of free time, your slot will be canceled automatically.

2. Start the slot. To do this, press the “Get orders” button on the main screen in Yandex Pro, then “Start scheduled slot”.

3. When you start a slot, the play button will switch to a pause button. Press this button if you need to take a break.

Unless you are completing an order, if you leave your designated area during your slot, a break period will begin automatically. If you run out of break time, your slot will be canceled automatically.

4. Finish the slot.

Your slot will end automatically at the designated time. However, you will still be able to complete your existing order. Don’t worry if you finish a delivery after your slot time is up. The order will be counted within the slot.

FAQs

Why can’t I book a certain slot?
Why can’t I sign up for slots?
Can Support cancel a slot for me?
Do I need to provide confirmation of deliveries during my slot time?
I completed an order after my slot time ended. Will this order be counted within my slot time?
Why was my slot canceled?
Can Support restore a canceled slot?
Why is the order location outside of my slot area?
If I book a slot, do I need to go online ahead of time?

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